We will be performing essential infrastructure maintenance on the UCaaS backend infrastructure during this time. BLF may be impacted during the maintenance window. Posted on
Sep 16, 2025 - 15:37 CDT
Resolved -
This incident has been resolved.
Sep 16, 17:24 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 16, 16:24 CDT
Update -
We are continuing to work on a fix for this issue, affected Bridges and Agents are being restored to operation in waves.
Sep 16, 15:00 CDT
Identified -
We have identified an issue impacting a subset of ControlOne customers utilizing the ControlOne Agent and Bridge in our US-NorthEast(EWR) region.
Sep 16, 14:18 CDT