Cytracom
All Systems Operational
Voice Services Operational
Call Completion Operational
BLF Presence Operational
Voicemail Operational
Call Center Operational
Fax Services Operational
Fax Completion Operational
Desktop Fax Operational
Business Messaging Operational
Client Applications Operational
Desktop Operational
Cytracom iOS Operational
Cytracom Android Operational
Management Operational
Management Portal ? Operational
Partner Portal Operational
Billing Services Operational
Integrations Operational
ControlOne Operational
ControlOne Management Portal Operational
ControlOne Routing Services Operational
US-NorthEast (EWR) Region Operational
US-SouthEast (ATL) Region Operational
US-MidWest (ORD) Region Operational
US-SouthCentral (DFW) Region Operational
US-NorthWest (SEA) Region Operational
US-SouthWest (LAX) Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 18, 2024

No incidents reported today.

Mar 17, 2024

No incidents reported.

Mar 16, 2024
Completed - The scheduled maintenance has been completed.
Mar 16, 23:49 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 22:00 CDT
Scheduled - We will be performing essential infrastructure maintenance during this window. While we do not expect significant impact to services, there is a possibility you may experience intermittent issues with some Cytracom services. We appreciate your patience as we complete this important work to continue providing reliable UCaaS service.
Mar 14, 12:50 CDT
Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024
Resolved - This incident has been resolved.
Mar 13, 14:26 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 11:20 CDT
Identified - We have identified an issue affecting call completion for a subset of our customers. Cytracom Engineering is working to resolve this and will provide updates here.
Mar 13, 11:00 CDT
Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024
Completed - The scheduled maintenance has been completed.
Mar 9, 01:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 22:00 CST
Update - We will be performing essential infrastructure maintenance during the previously communicated maintenance window. While we do not expect significant impact to services, there is a possibility you may experience intermittent issues with some Cytracom services. We appreciate your patience as we complete this important work to continue providing reliable UCaaS service.
Mar 4, 20:32 CST
Update - We will be performing essential infrastructure maintenance during the previously communicated maintenance window. While we do not expect significant impact to services, there is a possibility you may experience intermittent issues with some Cytracom services. We appreciate your patience as we complete this important work to continue providing reliable UCaaS service.
Mar 4, 20:29 CST
Scheduled - We will be performing essential infrastructure maintenance during the previously communicated maintenance window. While we do not expect significant impact to services, there is a possibility you may experience intermittent issues with some Cytracom services. We appreciate your patience as we complete this important work to continue providing reliable UCaaS service.
Mar 4, 20:28 CST
Completed - The scheduled maintenance has been completed.
Mar 9, 00:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 23:00 CST
Scheduled - We will be performing routine maintenance to balance and increase system throughput in the US-Southeast (ATL) ControlOne region during this time. Bridges and User Zones may experience up to 5 minutes of connectivity interruption or retrying status on a by-tenant basis during this time.
Mar 7, 13:07 CST
Mar 8, 2024
Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.

Mar 4, 2024

No incidents reported.