Cytracom
All Systems Operational
Management Portal ? Operational
Voice Services Operational
Fax Services ? Operational
Client Applications Operational
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 13, 2019

No incidents reported today.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019
Completed - The scheduled maintenance has been completed.
Nov 5, 01:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:01 CST
Scheduled - We will be undergoing scheduled system maintenance for our voice services platform.
Nov 4, 20:26 CST
Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019
Postmortem - Read details
Nov 1, 10:09 CDT
Resolved - This incident has been resolved.
Nov 1, 10:04 CDT
Monitoring - Voice traffic has been restored as of 3:59 PM CDT. The dfw2 facility in Dallas has acknowledged the issue is related to several fiber cuts in Dallas, TX. We are awaiting restoration of the broken link, at which point we will restore services back to complete via their normal path. We are continuing to monitor the situation and will continue to provide updates.
Oct 31, 16:32 CDT
Identified - We have confirmed an upstream issue with a colocation provider. The issue is widespread, and affecting all facility customers. We are working closely with the colocation provider and will provide updates as they become available.
Oct 31, 15:12 CDT
Update - We have confirmed an upstream issue with a colocation provider. The issue is widespread, and affecting all facility customers. We are working closely with the colocation provider and will provide updates as they become available.
Oct 31, 15:12 CDT
Investigating - We have confirmed an upstream issue with a colocation provider. The issue is widespread, and affecting all facility customers. We are working closely with the colocation provider and will provide updates as they become available.
Oct 31, 14:45 CDT
Oct 30, 2019

No incidents reported.