Intermittent Call Completion Issue

Incident Report for Cytracom

Resolved

Cytracom was alerted to a DDoS attack at our DFW facility resulting in degraded connectivity. As of 11:28 AM CST, the provider has informed us they have squashed the attack. We will continue to monitor this incident and provide an update if necessary.

Posted Aug 18, 2015 - 11:45 CDT

Investigating

Cytracom is investigating an issue that is affecting call completion for some customers to a varying degree. Engineering is investigating and further updates will be posted here as soon as possible.

Posted Aug 18, 2015 - 11:21 CDT