Cytracom

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Voice Services Operational
Call Completion Operational
BLF Presence Operational
Voicemail Operational
Call Center Operational
Fax Services Operational
Fax Completion Operational
Desktop Fax Operational
Business Messaging Operational
Client Applications Operational
Desktop Operational
Cytracom iOS Operational
Cytracom Android Operational
Contacts Operational
Management Operational
UC Management Portal Operational
Partner Portal Operational
Billing Services Operational
Integrations Operational
ControlOne Operational
ControlOne Management Portal Operational
ControlOne Routing Services Operational
US-NorthEast (EWR) Region Operational
US-SouthEast (ATL) Region Operational
US-MidWest (ORD) Region Operational
US-SouthCentral (DFW) Region Operational
US-NorthWest (SEA) Region Operational
US-SouthWest (LAX) Region Operational
Unity Operational
90 days ago
100.0 % uptime
Today
Unity Portal Operational
90 days ago
100.0 % uptime
Today
Unity Authentication Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 27, 2026

No incidents reported today.

May 26, 2026
UCaaS: Limited Inbound and Outbound Call Failures on a Single Voice Gateway
Resolved - Between 7:30–7:45 AM CST, one of our voice servers experienced an issue that prevented it from processing inbound and outbound calls for a small subset of customers. The issue was isolated to a service module on the affected server. We restarted the server, and call processing resumed normally afterward.
May 26, 07:30 CDT
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
ControlOne partial service degradation in the US-SouthEast (ATL) Region
Resolved - This incident has been resolved.
May 22, 09:15 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 10:18 CDT
Identified - The issue has been identified and a fix is being implemented.
May 21, 10:08 CDT
Investigating - We are currently investigating an issue impacting Agent connectivity in our US-SouthEast (ATL) Region.
May 21, 09:07 CDT
May 21, 2026
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

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