Resolved -
All systems are operating as expected.
Jun 13, 20:42 CDT
Monitoring -
The Region has returned to service. We will continue monitor.
Jun 13, 19:49 CDT
Identified -
A permanent fix is rolling out to the affected accounts. They will remain disconnected from ControlOne until this operation is complete.
Jun 13, 16:22 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 13, 15:27 CDT
Identified -
Intermittent connectivity loss is affecting the same subset of users. Our engineering team is implementing a fix to the affected resources.
Jun 13, 14:34 CDT
Monitoring -
We have identified and rectified an issue affecting a subset ControlOne customers using US-NorthEast (EWR) region.
Jun 13, 14:03 CDT