In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 06, 2026 - 22:00 CDT
Aug 06, 2026 - 22:00 CDT
Scheduled - We will be performing scheduled maintenance in the US-SouthCentral (DFW) region. During the maintenance window, a subset of customers may experience a brief interruption of service as we make improvements to the region.
Our team will work to complete the maintenance as quickly as possible. We appreciate your patience as we continue to enhance the reliability and performance of our services. If you have any questions or need assistance, please contact Cytracom Support at support@cytracom.com or 877-411-2987.
Aug 6, 2026 22:00 - Aug 7, 2026 01:00 CDT
Our team will work to complete the maintenance as quickly as possible. We appreciate your patience as we continue to enhance the reliability and performance of our services. If you have any questions or need assistance, please contact Cytracom Support at support@cytracom.com or 877-411-2987.
Aug 6, 2026 22:00 - Aug 7, 2026 01:00 CDT
Voice Services
Operational
Call Completion
Operational
BLF Presence
Operational
Voicemail
Operational
Call Center
Operational
Caller ID Resolution
Operational
SpamGuard Service
Operational
Fax Services
Operational
Fax Completion
Operational
Desktop Fax
Operational
Business Messaging
Operational
Client Applications
Operational
Desktop
Operational
Cytracom iOS
Operational
Cytracom Android
Operational
Contacts
Operational
Management
Operational
UC Management Portal
Operational
Partner Portal
Operational
Billing Services
Operational
Integrations
Operational
ControlOne
Operational
ControlOne Management Portal
Operational
ControlOne Routing Services
Under Maintenance
US-NorthEast (EWR) Region
Operational
US-SouthEast (ATL) Region
Operational
US-MidWest (ORD) Region
Operational
US-SouthCentral (DFW) Region
Under Maintenance
US-NorthWest (SEA) Region
Operational
US-SouthWest (LAX) Region
Operational
Unity
Operational
Unity Portal
Operational
Unity Authentication
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
UCaaS: Scheduled Maintenance Jul 25, 2026 22:00-23:00 CDT
Scheduled -
We will be performing rolling server upgrades during the scheduled maintenance window.
During this time, each server may experience a brief interruption to call flow lasting less than 10 minutes. Because the upgrades will be completed on a rolling basis, interruptions are expected to be limited to the individual server being upgraded.
Jul 10, 2026 - 11:54 CDT
During this time, each server may experience a brief interruption to call flow lasting less than 10 minutes. Because the upgrades will be completed on a rolling basis, interruptions are expected to be limited to the individual server being upgraded.
Jul 10, 2026 - 11:54 CDT