Cytracom Status

Cytracom

All Systems Operational

Voice Services Operational

Call Completion Operational

BLF Presence Operational

Voicemail Operational

Call Center Operational

Fax Services Operational

Fax Completion Operational

Desktop Fax Operational

Business Messaging Operational

Client Applications Operational

Desktop Operational

Cytracom iOS Operational

Cytracom Android Operational

Management Operational

Management Portal Operational

Partner Portal Operational

Billing Services Operational

Integrations Operational

ControlOne Operational

ControlOne Management Portal Operational

ControlOne Routing Services Operational

US-NorthEast (EWR) Region Operational

US-SouthEast (ATL) Region Operational

US-MidWest (ORD) Region Operational

US-SouthCentral (DFW) Region Operational

US-NorthWest (SEA) Region Operational

US-SouthWest (LAX) Region Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 26, 2024

ControlOne Routine Maintenance: US-Northwest (SEA)

Completed - The scheduled maintenance has been completed.
Jul 26, 07:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 06:00 CDT

Scheduled - We will be performing routine maintenance to optimize outbound internet routing and increase system throughput in the US-Northwest (SEA) ControlOne region. Round-Trip latencies may vary during this time, however, connectivity should not be interrupted.
Jul 19, 14:34 CDT

Jul 25, 2024

No incidents reported.

Jul 24, 2024

ControlOne Maintenance: US-Southeast (ATL)

Completed - The scheduled maintenance in the US-Southeast region was successfully completed.
Jul 24, 23:50 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 23:30 CDT

Scheduled - We will be performing urgent maintenance in the US-SouthEast (ATL) ControlOne region during this time. A limited subset of customers in this region will experience a 3 minute connectivity interruption within this window.
Jul 19, 17:46 CDT

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

ControlOne Routine Maintenance: US-Southwest (LAX)

Completed - The scheduled maintenance has been completed.
Jul 12, 06:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 05:00 CDT

Scheduled - We will be performing routine maintenance to increase system performance in the US-Southwest (LAX) ControlOne region. Bridges and agents may experience up to three 5 minute periods of connectivity interruption or agents entering retrying status on a by-tenant basis during this time.
Jul 3, 13:54 CDT

ControlOne Routine Maintenance: US-Northwest (SEA)

Completed - The scheduled maintenance has been completed.
Jul 12, 05:18 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 04:30 CDT

Scheduled - We will be performing routine maintenance to increase system performance in the US-Northwest (SEA) ControlOne region. Bridges and agents may experience up to three 5 minute periods of connectivity interruption or agents entering retrying status on a by-tenant basis during this time.
Jul 3, 13:53 CDT