We are performing maintenance on supporting components of our cloud computing environment for ControlOne in the US-MidWest (ORD) region during this time. No customer-facing impact is expected. Posted on
Mar 22, 2025 - 11:11 CDT
Resolved -
This incident has been resolved.
Mar 22, 07:36 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 21, 16:17 CDT
Investigating -
We have identified an issue impacting ControlOne Agents within the US-Midwest (ORD) region. Our engineers are actively working on a fix.
Mar 21, 15:27 CDT
Resolved -
This incident has been resolved.
Mar 20, 18:15 CDT
Monitoring -
A fix has been implemented and we are monitoring the results. At this time Agents are fully operational.
Mar 20, 17:23 CDT
Identified -
The issue has been identified and a fix is being implemented.
Mar 20, 16:58 CDT
Investigating -
We have identified an issue impacting ControlOne Agents within the US-Midwest (ORD) region. Our engineers are actively working on a fix.
Mar 20, 16:34 CDT
Resolved -
This incident has been resolved.
Mar 20, 10:07 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 20, 09:40 CDT
Identified -
We have identified an issue impacting ControlOne customers utilizing the ControlOne Agent within our US-SouthCentral (DFW) region. Our engineers are actively working on a fix.
Mar 20, 09:17 CDT
Completed -
The scheduled maintenance has been completed.
Mar 9, 03:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 22:00 CST
Scheduled -
We are performing maintenance on core network infrastructure of our cloud computing environment for ControlOne in the US-SouthWest (LAX) and US-MidWest (ORD) regions during this time. No customer-facing impact is expected.
Mar 7, 19:21 CST
Completed -
The scheduled maintenance has been completed.
Mar 8, 01:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 22:00 CST
Scheduled -
We will be performing essential infrastructure maintenance on the UCaaS backend infrastructure during this time. Customers may experience a short interruption in ongoing calls or in initiating new outbound calls.
Mar 5, 19:37 CST