Resolved -
This incident has now been resolved. All systems are fully operational.
Feb 13, 13:05 CST
Update -
We are continuing to monitor for any further issues.
Feb 13, 10:40 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 13, 10:33 CST
Update -
Some customers may experience delays when making or receiving calls. Call Center for affected customers will require the agent user to log out and back into the queue.
Feb 13, 10:03 CST
Update -
We are continuing to work on a fix for this issue.
Feb 13, 09:14 CST
Identified -
We have identified the cause of a short interruption to UCaaS services and are investigating.
Feb 13, 08:32 CST