Cytracom

All Systems Operational

Voice Services Operational
Call Completion Operational
BLF Presence Operational
Voicemail Operational
Call Center Operational
Fax Services Operational
Fax Completion Operational
Desktop Fax Operational
Business Messaging Operational
Client Applications Operational
Desktop Operational
Cytracom iOS Operational
Cytracom Android Operational
Contacts ? Operational
Management Operational
UC Management Portal ? Operational
Partner Portal Operational
Billing Services Operational
Integrations Operational
ControlOne Operational
ControlOne Management Portal Operational
ControlOne Routing Services Operational
US-NorthEast (EWR) Region Operational
US-SouthEast (ATL) Region Operational
US-MidWest (ORD) Region Operational
US-SouthCentral (DFW) Region Operational
US-NorthWest (SEA) Region Operational
US-SouthWest (LAX) Region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 9, 2025

No incidents reported today.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
UCaaS: Inbound calls failing for subset of customers
Resolved - The problem has been resolved. All incoming calls are working as usual.
Nov 6, 17:17 CST
Identified - The issue has been identified and we applied a fix. We are currently monitoring incoming call completion.
Nov 6, 17:14 CST
Investigating - Some users informed that missing audio on inbound calls and the engineering team is investigating the root cause.
Nov 6, 16:45 CST
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025
UCaaS: Intermittent Partner Portal Connection Issue
Resolved - This incident has been resolved.
Nov 2, 11:13 CST
Monitoring - A fix has been implemented, and we are monitoring results.
Nov 2, 11:10 CST
Investigating - We are investigating possible connection issues with the Partner Portal.
Nov 2, 10:42 CST
Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

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