Call Quality [pod5]

Incident Report for Cytracom

Resolved

Normal call processing has been confirmed to have excellent quality.

Posted May 22, 2019 - 13:40 CDT

Update

We are continuing to monitor for any further issues.

Posted May 22, 2019 - 13:37 CDT

Update

We are continuing to monitor for any further issues.

Posted May 22, 2019 - 10:49 CDT

Monitoring

Customers on pod5 may have experienced degraded call quality due to an issue with the host. We have migrated customers to a new pod, restoring call quality. We will continue to monitor the situation.

Posted May 22, 2019 - 10:48 CDT

This incident affected: Voice Services (Call Completion).