Potential Inbound/Outbound Audio Issues for Northeastern Customers

Incident Report for Cytracom

Resolved

This incident has been resolved.

Posted Oct 10, 2019 - 10:04 CDT

Monitoring

Cytracom has identified that customers located in the Northeastern United States may be experiencing inbound and outbound audio issues due to an underlying ISP issue in that region. We will continue to monitor this situation and provide updates when possible.

Posted Oct 09, 2019 - 15:06 CDT

This incident affected: Voice Services (Call Completion).