Delays in events reporting including CDR, BLF, and Call Queues

Incident Report for Cytracom

Resolved

This incident has been resolved.
Posted Apr 03, 2019 - 17:28 CDT

Monitoring

Users may see delays in event related reporting including CDR, BLF, and call queues. We identified and resolved the issue. Systems are processing the backlog and estimated to be complete by end of day.
Posted Apr 03, 2019 - 16:37 CDT
This incident affected: Management (Management Portal) and Client Applications (Desktop).