Delay in call detail record (CDR) reporting

Incident Report for Cytracom

Resolved

All CDR reporting is now normal.

Posted Jun 12, 2018 - 17:23 CDT

Monitoring

The CDR reporting is no longer delayed for current calls. Delayed reporting of calls between 12:30 - 1:40 PM CDT will be back to normal within the next 24 hours.

Posted Jun 12, 2018 - 15:17 CDT

Identified

Engineering has identified a delay for availability of CDR reporting which should be back to normal in a few hours.

Posted Jun 12, 2018 - 13:58 CDT

This incident affected: Management (Management Portal).