UCaaS: Inbound/Outbound Call Failures

Incident Report for Cytracom

Monitoring

We identified an issue affecting call processing on a subset of voice servers, which resulted in intermittent inbound and outbound call failures for some customers. Our engineering team applied corrective action, and call processing has returned to normal. We are continuing to monitor the platform closely to ensure stability.

Posted Jun 02, 2026 - 11:49 CDT

Investigating

We are currently investigating intermittent inbound and outbound call failures affecting some customers. Our team is actively working to identify the issue and will provide updates as they become available.

Posted Jun 02, 2026 - 11:11 CDT

This incident affects: Voice Services (Call Completion).