The issue causing intermittent inbound and outbound call failures has been resolved. Our engineering team identified a capacity constraint in a backend call processing service and applied corrective action. Calls are now processing normally, and the platform remains stable.
Posted Jun 02, 2026 - 15:56 CDT
Monitoring
We identified an issue affecting call processing on a subset of voice servers, which resulted in intermittent inbound and outbound call failures for some customers. Our engineering team applied corrective action, and call processing has returned to normal. We are continuing to monitor the platform closely to ensure stability.
Posted Jun 02, 2026 - 11:49 CDT
Investigating
We are currently investigating intermittent inbound and outbound call failures affecting some customers. Our team is actively working to identify the issue and will provide updates as they become available.
Posted Jun 02, 2026 - 11:11 CDT
This incident affected: Voice Services (Call Completion).