ControlOne - Partial service degradation in US-NorthEast (EWR)

Incident Report for Cytracom

Resolved

This incident has been resolved.
Posted Aug 17, 2024 - 08:48 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 17, 2024 - 08:14 CDT

Identified

We are implementing additional fixes for this issue.
Posted Aug 17, 2024 - 07:02 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 17, 2024 - 06:58 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 17, 2024 - 06:50 CDT

Investigating

A subset of ControlOne customers in the US-NorthEast (EWR) are experiencing a service interruption.
Posted Aug 17, 2024 - 06:44 CDT
This incident affected: ControlOne Routing Services (US-NorthEast (EWR) Region).