UCaaS Voice Services Impairment

Incident Report for Cytracom

Resolved

This incident has been resolved.

Posted Apr 17, 2026 - 21:45 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 17, 2026 - 19:16 CDT

Investigating

Cytracom Engineering has identified an issue impairing outbound calls for a subset of our customers. We are investigating the root cause and working towards a full resolution. As updates become available, they will be posted here.

Posted Apr 17, 2026 - 17:51 CDT

This incident affected: Voice Services (Call Completion).