ControlOne Agent Connectivity Issues

Incident Report for Cytracom

Resolved

This incident has been resolved.
Posted Oct 17, 2025 - 03:12 CDT

Monitoring

A fix has been implemented and we are monitoring the results. All ControlOne Agents that were unable to connect previously are now connected.
Posted Oct 17, 2025 - 02:30 CDT

Investigating

We are investigating internal alerts of some ControlOne Agents being unable to initiate a connection
Posted Oct 17, 2025 - 02:23 CDT