ControlOne partial service degradation in the US-SouthEast (ATL) Region

Incident Report for Cytracom

Resolved

This incident has been resolved.
Posted May 22, 2026 - 09:15 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 21, 2026 - 10:18 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 21, 2026 - 10:08 CDT

Investigating

We are currently investigating an issue impacting Agent connectivity in our US-SouthEast (ATL) Region.
Posted May 21, 2026 - 09:07 CDT
This incident affected: ControlOne Routing Services (US-SouthEast (ATL) Region).