We are continuing to monitor for any further issues.
Posted Jun 20, 2024 - 16:12 CDT
Monitoring
A fix has been implemented and we're monitoring the results
Posted Jun 20, 2024 - 16:09 CDT
Update
We have implemented a temporary mitigation. All customers on the ControlOne Bridge and Agent can access public resources, but will unable to access private resources on the ControlOne platform.
Posted Jun 20, 2024 - 15:59 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 20, 2024 - 15:34 CDT
Update
A subset of customers utilizing the ControlOne Bridge are also experiencing connectivity disruptions. Our team is investigating to identify root cause and remediate.
Posted Jun 20, 2024 - 15:15 CDT
Investigating
A subset of ControlOne agents are experiencing intermittent connectivity disruptions.
Posted Jun 20, 2024 - 14:55 CDT
This incident affected: ControlOne Routing Services (US-NorthEast (EWR) Region).