Service Outage: US-Northeast (EWR)

Incident Report for Cytracom

Resolved

This incident has been resolved.
Posted Jan 22, 2025 - 06:05 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 22, 2025 - 05:42 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 22, 2025 - 04:16 CST

Investigating

We have identified an issue impacting ControlOne customers utilizing the ControlOne Agent and Bridge within our US-Northeast (EWR) Region. Our engineers are actively working on a fix.
Posted Jan 22, 2025 - 04:10 CST
This incident affected: ControlOne Routing Services (US-NorthEast (EWR) Region).