ControlOne Partial Outage in US-NorthEast (EWR)

Incident Report for Cytracom

Resolved

This incident has been resolved.
Posted Aug 19, 2025 - 11:13 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 19, 2025 - 10:07 CDT

Update

We are continuing to work on this issue. A fix is rolling out and we will update shortly
Posted Aug 19, 2025 - 09:30 CDT

Identified

We have identified an issue impacting a subset of ControlOne customers utilizing the ControlOne Agent and Bridge in our US-NorthEast(EWR) region.
Posted Aug 19, 2025 - 08:32 CDT
This incident affected: ControlOne Routing Services (US-NorthEast (EWR) Region).