ControlOne partial outage in the US-SouthEast ATL Region

Incident Report for Cytracom

Resolved

This incident has been resolved.
Posted Dec 10, 2025 - 10:37 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 10, 2025 - 09:14 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 10, 2025 - 09:11 CST

Investigating

We have identified an issue causing a service outage for a subset of customers in the US-Southeast ControlOne region.

ControlOne Bridges may experience intermittent connectivity.
ControlOne Agents may experience intermittent connectivity or "Retrying" status.
Posted Dec 10, 2025 - 09:03 CST
This incident affected: ControlOne Routing Services (US-SouthEast (ATL) Region).