ControlOne service degradation in the US-Midwest (ORD) Region

Incident Report for Cytracom

Resolved

This incident has been resolved.
Posted Sep 23, 2026 - 12:30 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2026 - 09:13 CDT

Investigating

We are currently investigating service degradation in the US-Midwest (ORD) Region, affecting connectivity for a subset of customers.
Posted Sep 23, 2026 - 08:25 CDT
This incident affected: ControlOne Routing Services (US-MidWest (ORD) Region).