ControlOne Infrastructure Improvements: US-Southcentral (DFW)
Scheduled Maintenance Report for Cytracom
Completed
The scheduled maintenance has been completed.
Posted Nov 01, 2024 - 00:30 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 31, 2024 - 22:30 CDT
Scheduled
We're upgrading customers to enhanced datacenter infrastructure in the Dallas-Fort Worth area to improve your service performance and reliability. A subset of customers in the ControlOne US-Southcentral region will experience a brief interruption during this window as they are migrated.

Impact:

Brief connectivity interruption affecting both bridges and agents
Limited to specific subnet customers in the US-Southcentral region

Benefits:

Improved network performance
Increased peak performance capability
Enhanced infrastructure reliability

Need to reschedule? Our support team can work with you to arrange an alternative migration time that better suits your business needs. Please contact us at https://help.cytracom.com/hc/en-us
Posted Oct 31, 2024 - 16:56 CDT
This scheduled maintenance affected: ControlOne Routing Services (US-SouthCentral (DFW) Region).
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