Outbound call failures for some customers

Incident Report for Cytracom

Resolved

Outbound calls have processed normally since the time of the incident with the carrier.

Posted Mar 12, 2019 - 17:56 CDT

Monitoring

Outbound calls failed to complete for some customers between approximately 11:45 and 12:15 CDT. The engineering staff is investigating the exact cause.

Posted Mar 12, 2019 - 13:21 CDT

This incident affected: Voice Services (Call Completion).