ControlOne Service Outage US-Northwest (SEA) and US-Southwest (LAX)

Incident Report for Cytracom

Resolved

This incident has been resolved.
Posted Jan 29, 2025 - 15:57 CST

Update

We are continuing to monitor for any further issues.
Posted Jan 29, 2025 - 15:56 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 29, 2025 - 15:36 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 29, 2025 - 15:16 CST

Investigating

We have identified an issue impacting ControlOne customers utilizing the ControlOne Agent within our US-Northwest (SEA) and US-Southwest (LAX). Our engineers are actively working on a fix.
Posted Jan 29, 2025 - 15:13 CST
This incident affected: ControlOne Routing Services (US-NorthWest (SEA) Region, US-SouthWest (LAX) Region).