Cytracom Status - ControlOne US-Northeast Region

ControlOne US-Northeast Region - Reduced Performance

Incident Report for Cytracom

Resolved

We are no longer seeing degraded performance at this time. Improvements to surge capabilities will be deployed tonight to accommodate peak daily load prior to start of business.

Posted Nov 13, 2023 - 23:05 CST

Monitoring

Traffic has been re-routed through alternate carriers. We are monitoring the results of this change.

Posted Nov 13, 2023 - 15:26 CST

Identified

We have identified an issue affecting latency for new connections for customers in the ControlOne US-Northeast Region. An a fix is in the works, and a maintenance has been posted. We will provide an update as soon as possible.

Posted Nov 13, 2023 - 15:19 CST

This incident affected: ControlOne Routing Services (US-NorthEast (EWR) Region).