Delayed or intermittent connectivity for ControlOne Agent systems in US-SouthCentral

Incident Report for Cytracom

Resolved

This incident has been resolved.

Posted Mar 21, 2024 - 13:20 CDT

Update

We are continuing to monitor for any further issues.

Posted Mar 21, 2024 - 12:55 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 21, 2024 - 12:50 CDT

Investigating

We are investigating an issue related to ControlOne Agent systems in the US-SouthCentral region. Some systems are unable to initiate a connection successfully.

Posted Mar 21, 2024 - 12:18 CDT

This incident affected: ControlOne Routing Services (US-SouthCentral (DFW) Region).