ControlOne Infrastructure Improvements: US-Southcentral (DFW)
Scheduled Maintenance Report for Cytracom
Completed
The scheduled maintenance has been completed.
Posted Nov 20, 2024 - 01:00 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 19, 2024 - 23:00 CST
Scheduled
We're upgrading customers to enhanced datacenter infrastructure in the Dallas-Fort Worth area to improve your service performance and reliability. This last batch of customers in the ControlOne US-Southcentral region will experience a brief interruption of less than 10 minutes during this window as they are migrated.

Impact:

Brief connectivity interruption affecting both bridges and agents
Limited to specific subnet customers in the US-Southcentral region

Benefits:

Improved network performance
Increased peak performance capability
Enhanced infrastructure reliability

Need to reschedule? Our support team can work with you to arrange an alternative migration time that better suits your business needs. Please contact us at https://help.cytracom.com/hc/en-us
Posted Nov 18, 2024 - 14:25 CST
This scheduled maintenance affected: ControlOne Routing Services (US-SouthCentral (DFW) Region).